Market Research and Satisfaction Studies

Executive Communications, Inc. provides the utmost in qualitative and quantitative research services.

• Survey instrument development, questionnaire design
• Interviewing and data gathering
• Cross-tabulation, analysis and reporting
• Proven methodology
• Reliable technology

Executive Communications manages all aspects of the research project or any portion of the process, depending upon your exact need. 

Human Resources - Employee Attraction and Retention:

• What attracts prospects to an employer?
• What keeps them there?
• What causes them to leave?

Executive Communications, Inc. provides the highest quality in interviewing services for employee retention programs.  Over the past five years Executive Communications staff has conducted well over 100,000 interviews for major health care systems, airlines, hospitality companies and other consumer service businesses.  This is a valuable service to any organization with the need to attract and retain good staff!

Customer Satisfaction Studies:

• What do your customers think about you?
• What do you need to do to improve your service?
• What is your competition doing?
• Why do you lose bids to other companies?

Executive Communications, Inc. provides customer satisfaction studies for a number of industries including medical, architectural, utilities and transportation.  From a single piece of intelligence to a comprehensive study, we are ready to help! 

Public Opinion Polling:

Whether conducting a Benchmark, Brushfire or Tracking Study, or a simple survey to determine public perception regarding a product, a concept or a brand, Executive Communications is here to help.  Whether you require soup to nuts service or simple data gathering, our live operator, automated IVR or online survey services will produce answers you can trust.
  
 
Executive Communications - making a difference.                     - Case Studies